Archive for March, 2010

I have this theory that customer service representatives who work for a company that has a bad product are poised to treat everyone asking for help poorly. A little backstory: my translink card used to work and now it doesn’t. Not only does it not read on any of the translink terminals on Bart, Muni, [...]


A million ways to go

I dug snow caves and raised moose in Alaska. These days I surround myself with all things California, and try to avoid being a weekend warrior.